TIM270: Service Engineering and Management

Introduction to service engineering and management, from the role of services in the global economy to analytical models in service operations management. This field is developing rapidly; the material covers the fundamental principles of services as well as recent research. Topics include designing efficient service networks, forecasting, resource allocation, and globalization. Enrollment restricted to graduate students.

5 credits

Year	Fall	Winter	Spring	Summer

While the information on this web site is usually the most up to date, in the event of a discrepancy please contact your adviser to confirm which information is correct.